FREQUENTLY ASKED QUESTIONS

We Can Answer All of Your Atlanta, GA Roofing Questions

1.

TO FILE A CLAIM OR NOT

Not everyone gets a roof approved through their homeowners’ insurance. You have to have the damage and a storm date to go along with it! You need a roof inspection to decide.

2.

REPAIR OR REPLACE

Get an inspection to see if making expensive repairs is worth it. If your roof is at its life’s end, it will be wiser to replace it and see if there is a chance with insurance.

3.

GETTING ESTIMATES

When getting estimates don’t just look at the bottom line. It is critical to look at the company, what type of roof system they will be installing and the warranty. Cutting corners now can cost you later.

4.

RESEARCHING THE COMPANY

The best way to see how long a company has been in business is to Google “Georgia Secretary of State Business Search” and search for that company. That will give you the day they started the company and applied for their business license.

Company Warranties may be worthless to you.

Your warranty is worthless if you can’t find the roofing company after your roof is on!

Since Atlanta Metro Roofing is one of 2% to 4% of roofing contractors we can offer Workmanship (ten and twenty-five years) and Manufacturer’s Defect (Fifty Year) Warranties that are backed by GAF and transferrable. If your ten-year workmanship warranty from your company is not backed by a manufacturer you are at risk of having to pay for any repairs needed due to workmanship errors in the upcoming years. Some of these errors that will come back to haunt you are FLASHING (many companies do not replace it), HIGH NAILING (some crews high nail the shingles which will eventually loosen), and VENTILATION (cross ventilating which will age your roof prematurely).

All of our warranties are backed by the manufacturer, ensuring you are covered for the time of the warranty.

Insurance Claims

YOUR INSURANCE

CLAIM FOR ROOF REPLACEMENT I

Insurance claims are a tricky business, so it’s important to get advice from a company that deals with them every day. Also what most homeowners don’t understand is that not everyone gets their roof approved. It can be a long and stressful process. Don’t worry; we’re here to help. If you do get it approved you will save thousands of dollars on a major home improvement. If the insurance company approves your roof for replacement, you will receive a settlement document describing exactly what they are willing to pay for. Keep in mind that in many cases the damages and repairs exceed the amount that they are willing to cover. They will replace what you already have. For example, if you do not have ventilation now, they will cover the cost of adding it in on an insurance claim. Despite the extra added costs you may be responsible for, it is our job as your roofing company to make sure that your roof replacement is completed properly. Your roof is an essential part of the integrity of your home. It’s our mission to ensure that your roof is built to last and withstand the elements for years to come.

HOW ARE

SETTLEMENTS DETERMINED?

Settlements are determined by what the industry material and labor costs are at the time of the claim. As the customer, you are only responsible for your deductible plus any upgrades. When the work is complete, you’ll receive two checks. One with the settlement sheet and one after the roof is installed and they have received the roofing company’s invoice.

Shopping around for a lower price than the insurance company provided may seem like a smart idea, but it is not. If roofing companies provided estimates it would be more than the insurance company provides. You should only be shopping for a great company that you want to hire to give you the best materials and best labor for your roof replacement. Let’s face it you most likely will not be up on the roof watching the job so you are relying on the roofing company to deliver top quality craftsmanship. Experienced roofing contractors will not cut corners. At Atlanta Metro Roofing, we only have the best roof installers on your roof. Our company’s reputation has been built on the integrity of our service and the quality of our craft. Check out our gallery page to see examples of our work.

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